Repair client

Use the Repair client task as an initial troubleshooting task for any number of endpoint issues. The task downloads the latest install package on the target endpoint and then performs a reinstall of the agent.

Note

  • The modules currently configured on the agent will not be changed.

  • The repair task will reset the security agent to the current Slow Ring version.

To send a Repair client task to the client:

  1. Go to the Network page.

  2. Select the container that you want from the left-side pane.

    All endpoints from the selected container are displayed in the right-side pane table.

  3. Select the check boxes of endpoints where you want to run a client repair.

  4. Click the task.png Tasks button and choose Repair client.

    A confirmation window will appear.

  5. Select the I understand and agree check box and click the Save button to run the task.

    Note

    To finish the repair task, a client restart might be required.

You can view and manage the task on the Network > Tasks page. For more, information refer to Viewing and managing tasks.

Restart machine

You can choose to remotely restart managed endpoints.

Note

Check the Network > Tasks page before restarting certain endpoints. Previously created tasks may still be processing on target endpoints.

  1. Go to the Network page.

  2. Select the container that you want from the left-side pane. All endpoints from the selected container are displayed in the right-side pane table.

  3. Select the check boxes of endpoints you want to restart.

  4. Click the task.png Tasks button at the upper side of the table and choose Restart machine.

  5. Choose the restart schedule option:

    • Select Restart now to restart endpoints immediately.

    • Select Restart on and use the fields below to schedule the restart at the desired date and time.

  6. Click Save. A confirmation message will appear.

    You can view and manage the task on the Network > Tasks page. For more information, refer to Viewing and managing tasks.

Network discovery

Network discovery is automatically done hourly by security agents with Relay role. However, you can manually run network discovery task from Control Center at any time, starting from any machine protected by Bitdefender Endpoint Security Tools.

To run a network discovery task in your network:

  1. Go to the Network page.

  2. Select the container that you want from the left-side pane. All endpoints from the selected container are displayed in the right-side pane table.

  3. Select the check box of the relay endpoint you want to perform network discovery with.

  4. Click the task.png Tasks button at the upper side of the table and choose Network discovery.

  5. A confirmation message will appear. Click Yes.

    You can view and manage the task on the Network > Tasks page. For more information, refer to Viewing and managing tasks.

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