Add Mailbox

Add your user mailboxes to Email Security . Each mailbox is associated to a user. The following methods are available for importing your Mailboxes:

To manually add the Mailboxes follow the steps below:

  1. Go to Products > Email Security > Mailboxes.

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  2. Click the Add button and add an email address.

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    Note

    A real name can be added to improve the chances of emails being correctly captured by Message Rules. This is currently only supported through Active Directory synchronization. Click here for a step by step guide on importing mailboxes from Microsoft Exchange Online

  3. Press Enter.

    Note

    If the email adress is not on a domain that has previously been added it will result in an error message:

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  4. Configure the following settings:

    • Exec Tracking – enable this checkbox to mark the email as belonging to a company executive for the purpose of the Executive Tracking Condition.

      Note

      You can activate executive tracking for specific Active Directory groups from Group Management.

    • Manage Variants – add or remove multiple variants of a user’s name to improve tracking (name variations, maiden names, middle names, etc.).

      • To add a name variant click the Add button, type in the name variant and press enter.

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      • To remove the variant click the Delete delete_emsec.png button

    • Groups – add or remove the user from specific Active Directory Groups

      • To add the user to a AD group click the Add Group Membership button, check the box for the group(s) you want to assign the user to and click Select.

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      • To remove a user from a group click the Delete delete_emsec.png button next to the group.

    • Aliases – add multiple email addresses to a single user.

      Note

      Aliases allow email destined for variants of the primary mailbox address to be accepted through the DHA rule.

      • To add a new email address to a user click the Add button, type in the email address and press Enter.

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        Note

        You will have to mark one of the email addresses as primary by checking the box in the Primary column.

      • Repeat the process for any additional aliases belonging to this primary email address.

      • To delete an alias click the Delete delete_emsec.png button next to the email address.

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