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Fix Apple Enrollment Stuck at ‘Waiting for Final Configuration’

Fix Apple Enrollment Stuck at “Waiting for Final Configuration”

During Automated Device Enrollment, an iPhone or iPad can appear to stall near the end of Setup Assistant when the device cannot complete an MDM-required step. Avoid repeatedly wiping devices until you know whether the cause is network, token/profile assignment or a required app/configuration.

Check in this order

  1. Confirm the device serial number is present in Apple Business Manager and assigned to the correct MDM server.
  2. In Intune, sync the Apple enrollment token and confirm the device has the intended enrollment profile.
  3. Confirm the Apple MDM push certificate and enrollment token are valid.
  4. Test from a network that allows Apple and Microsoft enrollment endpoints without captive portal interruption.
  5. Review Intune device/enrollment status for the serial number and look for a failed required application or profile.

Before wiping again

Correct the token/profile/network problem first. If the device was already partially enrolled, retire/delete the failed management record only when that matches your organisation’s enrollment procedure, then erase and activate again.

For corporate devices purchased through Apple Business Manager, keep the Automated Device Enrollment assignment as the source of truth instead of manually installing random profiles during troubleshooting.