Allow a Validated Download Through Palo Alto Networks
Use an exception only when a legitimate business download has been blocked and the URL or file has already been independently validated as safe. Do not create a broad bypass simply to make a warning disappear.
- Sign in to the Palo Alto Networks management interface using an authorised administrator account.
- Identify the security or URL filtering rule that is blocking the destination.
- Create a narrowly scoped address, URL category or exception for the exact destination required.
- Apply the exception only to the users, devices or security rule that need it.
- Commit the change and test the required download.
- Review the security logs and remove the exception when it is no longer needed.
Recommended practice: validate the file hash or publisher, confirm the business owner, and document the reason for the exception before committing the change.